A One-Day, Practitioner-Led Conference & Networking Exhibition, London, 17th May 2023

27 Engagement Leaders, 1 Day, 9th Annual Event

Reset & Rethink For Inspirational & Motivational Strategies Which Connect Employees &
Power A Productive Hybrid Workforce With

New, High-Impact, Transformative & Purpose-Driven Employee Engagement Strategies For The Evolving Workspace

Flexible, Hybrid & Remote Working • Work-Life Balance • New, Inspiring Engagement Strategies • Measuring Success • Equity, Diversity & Inclusion • Culture, Health & Wellbeing • Engaging Through Change & Uncertainty • Inspiring Leaders & Managers • Corporate Values & Purpose

16th March 2023, 10 Union Street, central London

08.30 Registration, Informal Networking & GIC Welcome

09.10 Morning Chair’s Opening Remarks 

Jenny Parry, Assistant Director – People & Organisational Development, North Wales Police



09.20 Optimise Performance & Maximise Productivity With A Hybrid & Flexible Working Model That Suits Both The Employee & The Employer

  • Looking back, looking forward: assess what hybrid ratios have been most effective for your company whilst striking an effective balance with employee expectations with data-driven insights
  • Seamlessly maintain motivation, engagement and continue to reinforce the sense of community in your business and throughout hybrid and flexible working models to boost long-term productivity and performance levels
  • One size doesn’t fit all… discuss fresh perspectives and new ideas! How can you ensure you are engaging the employees who aren’t coming into the physical office, but are simultaneously zoomed out?

Danielle Jones-Hunte, Vice President Communications & External Affairs, Head of Employee Advocacy, BP

Katie Shaw, Head of People Retail North & Central, Marks & Spencer

Rachel Dale, Director of People Growth & Performance, Nationwide Building Society

Carol Elderfield, Interim People Director, Amey

Sharon Keith, Internal Communications & Engagement Director, Arriva Group

Beth Lloyd, Associate Director Organisational Development, Aston University

Monika Majka, Head of Talent & Employer Brand, Honest Burgers


09.50 Simultaneously Increase Quality Of Life & Quality Of Products & Services With A Focus & Emphasis On Work-Life Balance & Positive Mental Health & Wellbeing At Work

  • Work-life balance is now a non-negotiable! Make a work-life balance for all a business priority to reduce burnout and maximise productivity and performance in your organisation
  • What is the optimal level for performance? How can you manage tasks and workload so that the level of challenge is just right to motivate, inspire, and drive employees?
  • Provide and deliver wide-ranging support to reduce external pressures and distractions to enable performance and maximise staff retention


Marie-Pierre Burgess, Head of Employee Comms & Strategic Programmes, Britvic


10.10 Small Actions That Deliver Big Impact! How Does Time Spent Understanding Human Behaviours & Action Make It Easier & More Efficient To Deliver Long-Lasting Impact?

  • Identify how to target your effort and resources where they’ll make the most difference
  • Understand the behavioural drivers that determine people’s actions
  • Reframe interventions to make it as easy as possible for people to change those actions in moments that matter at work

James Woodman, Partner, Acteon

10.25 Morning Refreshment Break With Informal Networking

10.55 Bonus Session; Reserved For Exclusive Conference Partner



11.10 One-Size-Does-Not-Fit-All! Elevate Engagement & Reach With Diverse, Employee-Centric & Targeted Tools, Strategies & Comms Which Effectively Resonate With Employees’ Key Motivators

  • Explore brand new, fresh, and innovative communication strategies in order to respond confidently, transparently and empathetically to support your workforce through periods of change, disruption and uncertainty 
  • Maximise employee listening strategies which appeal to a diverse workforce to break down existing barriers to engagement
  • Uncover winning reward and recognition schemes that truly empower your staff and ensure they feel valued within their team and the wider business
  • From digital to print, how can you create engaging, creative content that reaches different demographics and disconnected workers?

David Taylor, Head of Internal Communications & Engagement, BrewDog

Michael Kissman, Head of Colleague Communications, Marks & Spencer

Caroline Lagden, Head of Internal Communications, Lloyds Banking Group

Dilly Lidder, Head of Internal Communications, Europe & India, AECOM

Stephanie Davies, Director of Organisational Development, Save the Children UK



11.40 Prove Value & Demonstrate The Importance Of Employee Engagement To Secure Continued Stakeholder Buy-In By Using Effective Measuring Tools & Metrics & Translating These Findings To Guide Future Decision-Making

  • Looking back, looking forward: what has worked, what hasn’t worked, and why didn’t it work? Use critical insights to adapt and advance your engagement strategies moving forward to adapt future strategies
  • ‘What’s in it for me?’… prove the benefits of your initiatives to all employees with clear metrics and measuring tools which involve them throughout the process to maintain engagement in the future
  • How do you best communicate the success or failure of your strategies to the leadership team and the wider company?

Anastasiya Lyashchenko, HR Director, Baker Hughes

12.00 Bonus Session; Reserved For Exclusive Conference Partner

12.30 Lunch & Informal Networking For Speakers, Delegates & Partners

13.00 Informal Breakout Discussions

  1. Benefits & Rewards
  2. Cost Of Living
  3. Employee Listening Strategies

13.30 Afternoon Chairs Opening Remarks

Simi Dubb, Director Colleague Experience & Inclusion, Metro Bank


13.40 Fulfil The Potential Of Every Employee With Inclusive Cultures & Initiatives Which Support The Different Needs Of An Empowered & Diverse Workforce

  • Consult your staff to co-create solutions and listening strategies that are built upon intersectional inclusion to boost trust and enhance engagement
  • Distribute resources fairly by identifying groups that may need that extra support and reach new levels of personal and business growth 
  • From hiring practices to promotions and leadership, what practical recommendations are there to break down barriers for under-represented groups for unrestricted development?


Alice Chilver, Head of People & Organisational Development, University of Oxford



14.00 From Physical To Mental & Financial Wellbeing, Protect & Empower Your Employees With Internal Cultures Which Increase Company Cohesion & Design Dedicated Action & Safe Spaces To Seek Help

  • Nurture a supportive organisational culture and encourage open conversations whether employees are in the office or working remotely to provide effective health and wellbeing support to all employees in your business
  • How can you create a wellbeing programme that suits everyone when everyone has such varying wants and needs from their employer?
  • Arm employees with financial advice and explore tools to ease concerns and support them through the cost-of-living crisis, without needing to increase everyone’s wages
  • Upskill leaders and support staff to promote the importance of wellbeing on a regular basis


Nasrin Oskui, Global Well-being Lead, Deutsche Bank

Kirsty Bowen, Head of Colleague Experience, Coventry Building Society

Matthew Knowles, Head of Employee Communications & Engagement, Thames Water

Samantha White, OD & Employee Experience Manager, London South Bank University

Iain Brumpton, Head of People Commercials & Performance, Zurich UK

14.20 Bonus Session; Reserved For Exclusive Conference Partner

14.50 Afternoon Refreshment Break With Informal Networking




15.20 Maintain High Levels Of Engagement & Employee Advocacy Throughout Periods Of Change & Uncertainty & Combat Change Fatigue With Effective, Positive & Authentic Employee Engagement Strategies

  • In an ever-changing and challenging environment, how can you mitigate ‘The Great Resignation’ and reignite engagement in the workplace?
  • How can you authentically communicate your company’s values, efforts, and rewards and benefit schemes when your employees focus is more consumed around pay?
  • Modernise your engagement strategies as Millennials and Gen Z start to dominate the workplace with defined career path opportunities and expectations of a company culture which prioritises purpose and work-life balance
  • Inspire a positive mentality around change so that your employees feel assured throughout uncertainty and embrace new innovations


15.20 Sarah Barnes, Vice President, People & Culture Development, Bauer Media Group 

15.40 Jess Lonsdale, Internal Communications, Change & Engagement Director, Virgin Media O2



16.00 Revolutionise The Role Of The Leader Within Your Organisation & Reaffirm The Importance Of Supporting Engagement Strategies To Inspire Teams From The Top-Down For Employees To Thrive

  • What is the role of a team leader in 2023 and beyond, and what are employees expecting from senior leadership in their organisations?
  • Prove the importance and business value of employee engagement to secure that all-important buy-in and guarantee dedicated investment into your engagement programmes and initiatives
  • Tackling accountability! Encourage everyone to take ownership and become change champions so that leaders can effectively influence the experience and engagement of all employees
  • It is always tricky balancing staff needs against business needs! Equip leaders with tools to deliver and manage key messages and feedback to minimise criticism and disappointment and facilitate autonomy throughout your organisation


Adnan Bajwa, Head of Learning & Organisational Development, London South Bank University


16.20 Your Purpose & Values Guide The Way Your Organisation Operates, From The Behaviours On Display To Decisions Made – How To Harness Their Potential & Drive Better Engagement

  • The story of Bupa’s refreshed purpose, ambition, and strategy, which led to a big focus on company values
  • How to approach refreshing, communicating and embedding values
  • Top tips for engaging your people in purpose and values

Sarah Hood, Global Head of Engagement, Bupa

16.40 Afternoon Chairs Closing Remarks

Simi Dubb, Director Colleague Experience & Inclusion, Metro Bank

16.50 Official Close of Conference

Can You Help Engagement Professionals Boost Performance?

For more information on how to get involved at our Engaging Employees Conference, please call +44 (0)20 3479 2299 or email partner@engagingemployeesconference.com

This is a rare opportunity for tailored conversations and in-depth discussions. Discover how you can be a part of this exciting conference and get your expertise in front of your target audience.