30+ People Leaders Share Unmissable HR & Comms Updates To
Unlock The Full Value & Impact Of Your People Strategies & Transform Employee Experiences & Internal Cultures
From Storytelling To Gamification, AI & Tech Adoption, Leverage The Latest People Strategy Updates To Sustain Purposeful, Cohesive Multigenerational Cultures Which Demonstrate Value & Thrive During Change
REGISTRATION OPENS
08.15 Registration, Informal Networking & GIC Welcome
OPENING REMARKS
09.00 Morning Co-Chairs’ Opening Remarks
Julie Brown, Chief People Officer, Crystal Palace FC
Patricia Galloway, Chief People Officer, National Wealth Fund
Multigenerational Workforces
DOUBLE PERSPECTIVE
09.10 Bridging The Gap: Review What True Support Looks Like For Every Life Stage To Build Inclusive, Resilient & Collaborative Workplaces Across Generations
- Tension or teamwork? Navigating generational divides and polarising views to foster trust, mutual respect, and cohesion in today’s multigenerational teams
- Why menopause belongs in your people strategies: from flexible policies to safe spaces, bringing menopause out of the shadows to increase awareness and support
- From childcare perks and flexible hours, discussions about loss, fertility and health challenges and supportive parental leave and pay… holistic strategies to enable your people to bring their best to work throughout their parenthood journey
- Great expectations? How can we navigate perceptions of fairness around flexibility between early-career talent and more experienced staff?
- Tailoring without fragmenting! Master the art of inclusive strategies to address distinct generational needs without generalisation or creating silos? Explore the role of principles over policies, adaptable benefits, and values-based leadership in creating cohesion
09.10 Perspective One
Monika Holliday, Head of People, British Airways Euroflyer
09.30 Perspective Two
Beth Whittaker, Chief Human Resources Officer for Northern Europe, Veolia
AI Applications For Employee Engagement
09.50 Smarter Engagement: Leveraging AI To Elevate Your People Strategies
- Explore the current landscape of AI-powered tools in employee engagement, from personalised comms to predictive analytics and how they are reshaping HR strategies
- The wider impact of AI: will employees engage when they run the risk of being replaced by machines? What is the long-term impact of AI and automation on business?
- Tackle the big questions around data privacy, algorithmic bias and employee perception to build AI-driven experiences that empower rather than alienate
Damla Sener, Senior Recruiter, Amazon
Organisational Culture & Culture Changes
PANEL Q&A
10.10 Culture Is The Organisational Backbone: Evolve Your Culture & Comms To Support Engagement, Trust & Alignment During Business Change
- Unpack how organisational culture shapes structure, collaboration, innovation and overall business health – and why it’s a strategic asset to the business, not a side note
- From resistance to momentum, how can you get people at all levels to lean into change, supercharge improvements and spark meaningful cultural change across the organisation
- Leading with authenticity: why transparency, vulnerability, and admitting “we don’t know yet” can build stronger trust and drive more confident leadership
Louise Powell, Director of People Operations, Specsavers
Natasha Leidl-McDowall, Internal Communications & Engagement, LSEG (London Stock Exchange Group)
Stephanie Lunn, Global People & Culture Director, Guinness World Records Limited
Victoria Foley, Chief People Officer, Beauty Pie
Malebogo Mpugwa, Chief People Officer, De Beers Group
Oluyomi Okunowo, Senior Vice President, Total Reward People Operations, Wella Group
Joyce Idoniboye, Chief People Officer, Oxfam
Kaylee Darkins, Chief HR Officer, UK and Lloyd’s and Global HR Business Partner, Chief Client Office, AXA XL
10.40 Bonus Session; Reserved For Exclusive Conference Partner
10.55 Morning Refreshment Break With Informal Networking
11.25 Bonus Session; Reserved For Exclusive Conference Partner
Storytelling: Creating Compelling Colleague Comms With Impact
DOUBLE PERSPECTIVE
11.40 The Voice Within: Creating Compelling Internal Narratives & Coaching A Culture Of Storytelling
- How powerful, authentic storytelling can drive alignment, strengthen culture, and bring purpose, strategy, and values to life across the organisation
- How can we equip people managers, leaders and peer champions with the tools and confidence to communicate with clarity, empathy and impact?
- Handing employees the reins! How can colleagues be enabled and encouraged to create and share their own content in a way that is actually authentic and impactful?
- Connect the dots to tie people comms strategies with results such as improved engagement, reduced attrition, and more unified, values-led decision-making
11.40 Perspective One
David Taylor, Senior People Communications Partner, Tesco Insurance & Money Services
12.00 Perspective Two
Annisha Taylor, Head of Equality, Diversity & Inclusion, Ofcom
The Toolkit To Sustain Engagement & Collaboration: For People & Comms Leaders
12.20 The Pathway To Success Is Not Linear! Lessons Learnt The Hard Way… What Is In My Toolkit For Sustained Engagement, Collaboration & Impactful People Strategies?
- From career growth to wellbeing to recognition… how can you continuously adapt your engagement strategies to boost morale and productivity… while balancing the need for growth with the reality that most businesses change slowly?
- Radical transparency, silo breakdown, inspiring confidence, outlining expectations, what are the behaviours which will unlock the full potential of your workforce?
- How can we move from top-down culture initiatives to embedding engagement in everyday behaviour—and what does it take to empower leaders and teams to make it stick?
- Listening, acting, repeating… how real-time data, pulse check-ins, and visible follow-through build trust—and why listening without action can do more harm than good
Patricia Galloway, Chief People Officer, National Wealth Fund
Trust, Purpose & Values
PANEL Q&A
12.40 But Why? Strategies To Intentionally Nurture Purpose & Trust Within The Organisation & Power Retention, Performance, Innovation & Resilience As The Reward
- What experiences help employees connect their personal values with the corporate vision and buy into the culture?
- Purpose in practice: how can companies move beyond mission statements to actually embed and live-and-breathe purpose into day-to-day communications and culture?
- It is easy to get caught up in the day-to-day issues – so how can we as people leaders recentre all teams at frequent intervals to ensure that they are consistently leading with purpose
- Identifying what trust and authenticity looks like to your employees, what will help to nurture their trust, and what could destroy it in seconds?
Lorna Gibb, Chief People Officer, Nokia
Alexia Aronsten, Chief People Officer, Astrid & Miya
Patricia Galloway, Chief People Officer, National Wealth Fund
Beth Whittaker, Chief Human Resources Officer for Northern Europe, Veolia
Philippa Bonay OBE, Director of Operations & Chief People Officer, Office for National Statistics
Jonathan Stuart, Workplace Partnerships Lead, Mind
13.10 Lunch & Informal Networking For Speakers, Delegates & Partners
13.40 Informal Breakout Discussions
A) Gamification
Philippa Bonay OBE, Director of Operations & Chief People Officer, Office for National Statistics
B) Mental Health, Wellbeing & Burnout Prevention
C) Talent Pipelining
D) DEI In Today’s Changing Landscape
OPENING REMARKS
14.10 Afternoon Chair’s Opening Remarks
Alessandro Storer, Head of Inclusion & Belonging, OVO
Organisational Culture & Culture Changes
PANEL Q&A
14.15 Culture Is The Organisational Backbone: Evolve Your Culture & Comms To Support Engagement, Trust & Alignment During Business Change
- Unpack how organisational culture shapes structure, collaboration, innovation and overall business health – and why it’s a strategic asset to the business, not a side note
- From resistance to momentum, how can you get people at all levels to lean into change, supercharge improvements and spark meaningful cultural change across the organisation
- Leading with authenticity: why transparency, vulnerability, and admitting “we don’t know yet” can build stronger trust and drive more confident leadership
Jon Randall, Global Culture & Engagement Specialist, Swissport
Annisha Taylor, Head of Equality, Diversity & Inclusion, Ofcom
Julie Brown, Chief People Officer, Crystal Palace FC
Dr Tracey Leghorn, Chief Business Services Officer, SUEZ UK
Donna Marshall, Chief People Officer, Age UK
Melanie Hetherington, Chief People Officer, NatWest Cushon
Andreia de Melo Cabral, Chief People Officer, National Energy System Operator
Justifying The Value Of Employee Engagement & Stakeholder Engagement
14.45 Convince The Board & Wider Business That Engagement & Culture Are A Business Imperative Which Require Consistent & Constant Investment
- Demonstrate how engagement activities directly correlate with improved productivity, innovation, retention, and long-term business performance—and why engagement deserves board-level attention
- What are the different measures linking engagement efforts to tangible outcomes such as customer satisfaction, profitability and employer brand to present a compelling case to leadership to shape people strategies aligned with the overall business direction
- It’s not just the board! Who are you key stakeholders and business leaders who are either enablers or blockers when it comes to people strategy improvements?
Kevin Green, Chief People Officer, First Bus
Engagement During Crisis
15.05 Leading During Crisis: Clear Communications To Regain The Narrative, Minimise Damage & Get Back On Track During Times Of Crisis & Reputational Harm
- Crisis will reveal the strength of your culture! People-first, transparent and authentic responses to offer clarity, direction and resilience to ensure business continuity during times of uncertainty
- With tension in the cultural and media landscape, tough economies and geopolitical instability increasingly on the rise, and employees expecting a corporate stance, how can we ensure we are never unprepared with a suitable public response which aligns with our business?
- Post-crisis reflection and recovery: conduct effective debriefs to extract key lessons, identify areas for improvement and future-proof your crisis responses to emerge stronger
Alan Duffell, Group Chief People Officer, The Wolverhampton & Walsall Trust & CPO NHS Foundation Trust
15.25 Bonus Session; Reserved For Exclusive Conference Partner
15.40 Afternoon Refreshment Break With Informal Networking
16.10 Bonus Session; Reserved For Exclusive Conference Partner
Inspiring New Talent & Building Up Leaders & Managers
DOUBLE PERSPECTIVE
16.25 Future-Ready Leadership: Inspiring New Talent & Empowering Managers To Lead With Impact
- Create a culture where emerging talent and team members are trusted to make decisions, take initiative and challenge the status quo for improvements
- What are the tools, mindsets and mentoring frameworks designed to grow leadership from within… and set them up for long-term success?
- Living the behaviours you want to see… how can you encourage your leaders and managers to make the shift from boss to coach where every day at work can be a growth opportunity
16.25 Perspective One
Mark Adam, Acting Director General, People & Capability, Ministry of Justice
16.45 Perspective Two
Nick Holmes, Vice President, Learning & Culture, Avalere Health
Behavioural Change
17.05 Building Up Your Understanding Of Behavioural Change To Increase The Success Of Your People Strategies, Improve Engagement & See Tangible Business Results
- From awareness to action, what really motivates behavioural change in businesses?
- Diving into the psychology of your workforce, how can you leverage insights about your teams to shape comms, workplace design, rewards and recognition, talent and your wider people strategies and business-making decisions?
- Be the change that you want to see! From visible leadership to peer influence to consistent reinforcement, what are the prompts which really embed new behaviours across teams and departments?
- Measuring the invisible? How can we measure behavioural and cultural change meaningfully over time?
Claus Madsen, Chief People Officer, Greater Manchester Mental Health NHS Foundation Trust
CLOSING REMARKS
17.25 Afternoon Chair’s Closing Remarks
Alessandro Storer, Head of Inclusion & Belonging, OVO
17.30 Official Close Of Conference
