Drive Collaborative & Motivated Cultures & Boost Organisational Performance With
Fresh, Employee-Led, Forward-Thinking & Digitally-Supported Employee Engagement Strategies That Inspire, Empower & Connect
08.30 Registration, Informal Networking & GIC Opening Remarks
09.00 Morning Co-Chairs’ Opening Remarks
Caroline Lagden, Head Of Internal Communications, Lloyds Banking Group
Marc Whittingham, Head of Change Communications & Engagement, Holland & Barrett
AXA’s GLOBAL HEALTH & WELLBEING PROGRAM ‘WE CARE’
CASE STUDY
09.10 Deep Dive Into AXA’s Health & Wellbeing programme
Janina Norton, Global Head of Culture, AXA
REMOTE & HYBRID WORKING: PERFORMANCE & ENGAGEMENT
PANEL & Q&A
TAKE HOME STRATEGIES!
09.30 Cultivate A Connected, Collaborative & Flexible Hybrid Culture That Maximises Employee Engagement & Performance Whilst Fuelling Critical Business Needs
- A high-performing, flexible, and hybrid culture… the perfect narrative! Ensure your company culture reaches every employee to drive employee engagement and maximise performance
- Different locations, different technical capabilities, different familial situations… clearly no employee is the same! Discuss fresh and innovative strategies for continually engaging remote and hybrid workers
- Deep dive into the balancing act between employee needs and business requirements for highly-satisfied employees that drive business goals and ultimately boost business success
- Tackle communication hurdles by exploring affordable tech and digital strategies that boost colleague collaboration and meet the needs of remote workers
James Furnell, Head of People, UK & International, Papa Johns
Alena Korcinova, Head of People Development & Culture, Lipsy London
Marianne Proudfoot, Internal Communications & Engagement Consultant, Siemens
Bridie Deloughry, Associate Director Global Leadership Development & Employee Experience, Wayfair
MAXIMISING AI & NEW TECH: OPPORTUNITIES & CHALLENGES
New & Updated For 2024!
10.00 Harness Fresh & Innovative AI & New Tech Strategies For Maximised Organisational Collaboration, Successful Digital Change & Enhanced Employee Experiences
- Refresh and revitalise! Explore the freshest virtual tools and technologies readily available to keep teams collaborating and engaged no matter the distance to the office
- Leverage new and within-budget technologies that are efficient for employees and fuel their personalised employee journey
- Change resistance is inevitable! How can digital resistance be acknowledged and tackled to reduce employee disruption, drive positive digital transformation, and maintain engaged teams?
- Determine the tangible value of AI in streamlining your internal operations, automating labour-intensive tasks, and altering colleague interactions for attentive colleagues and decisive return on time and investment
10.20 Bonus Session; Reserved For Exclusive Conference Partner
CREATE A THRIVING WORKPLACE
TAKE HOME TOOLS TO IMPLEMENT!
10.50 Creating a Thriving Workplace: The Blueprint for Belonging
Matthew Rogers, Vice President, Talent Management & People Analytics, Fidelity Investments
11.10 Morning Refreshment Break With Informal Networking
INSPIRING LEADERSHIP & MANAGEMENT
DOUBLE PERSPECTIVE
11.40 Champion Senior Leaders & Managers To Promote & Reaffirm Engagement Initiatives With Employee-Centric & Tailored Leadership Styles That Guarantee To Inspire Teams Beyond 2024
- One leadership model will not fit all! Cultivate a more people-centric and empathetic leadership approach that engages and inspires all members of your team
- What is the role of the line manager in employee engagement in 2024 and beyond, and how can managers balance employee expectations with senior leaders’ targets
- Hone in on empowerment! How do we champion our leaders and managers as spearheads of empowerment to drive next-level communication and engagement?
- It isn’t all down to managers…encourage everyone across teams to take ownership and champion personalised and engaging employee experiences
11.40 Chandrani Chakraborty, Group People Director – Operations & Technology, QBE Insurance
12.00 Morgan Kimm, Head of People, Planning & Performance, HM Revenue & Customs
ENGAGING EMPLOYEES THROUGH CHANGE
12.20 Change Is The Only Constant! Maximise Engagement & Employee Advocacy During Periods Of Adversity & Disruption To Foster Trust & Ease Change Anxiety
- Covid-19, recessions, striking… change is inevitable! Explore how leaders have protected employee motivation and experience during such turbulent times
- Work-life balance and purpose-led work? Modernise and future-proof your engagement strategies as Millennial and Gen Z expectations begin to influence organisational culture
- Delve deeper into the “what’s in it for me?” factor to inspire positive feelings of internal change and mitigate concerns around change fatigue
- Review and refine clear and consistent communication strategies with employees as you restructure your business change journey and continue to build an authentic connection from top to bottom
Sharon Kemp, Head of Employee Communications & Campaigns, Bupa
NEW & INSPIRING EMPLOYEE ENGAGEMENT & EXPERIENCES
Panel & Q&A
12.40 Elevate Engagement & Cultivate Top-Notch Employee Experiences With Insight-Led Approaches That Resonate With All Employees & Their Expectations
- Uncover fresh and innovative communication strategies that respond confidently and empathetically to support employee wellbeing during times of change and encourage a healthy workplace culture
- Explore best-practice techniques to craft a tailored and personalised employee journey that creates next-level employee experiences and maximises business engagement
- What do employees really want out of their job? Cut through the noise and dig deep to the roots of demotivation and dissatisfaction to determine the metrics needed to tap into engagement and motivation at work
- From Microsoft Teams to Slack… discover and assess the best digital interfaces available to help deliver rich collaboration and engagement across teams
Meredith Klaar, Regional Senior Internal Communications Manager, Ministry of Justice UK
Holly Gaffney, Central Communities Lead, Future Workplace, Lloyds Banking Group
13.10 Lunch & Informal Networking For Speakers, Delegates & Partners
13.50 Peer-to-Peer Discussions
A) Personalisation
B) Benefits & Rewards
C) Crisis Comms
D) Non-Digital Engagement
14.10 Afternoon Co-Chairs’ Opening Remarks
Jane Garnsey, People Operations Director, TalkTalk
Sara Turner, Head of Internal Communications, Prison Resourcing Communications Team, Ministry of Justice UK
COLLABORATIVE WORKPLACE CULTURES
PANEL & Q&A
14.15 Foster A Culture Of Trust, Transparency & Communication To Keep Your Employees Engaged & Committed To Their Work & Your Organisation
- The million-dollar question! How can organisations foster a high-performing, inclusive, and collaborative culture in a hybrid working environment?
- Refresh your employee listening strategies to build a culture that is founded on transparency, well-being, and crucially employee experience and engagement
- Cultivate a supportive and nurturing organisational culture that encourages open conversations from both the office and home to provide effective health and wellbeing support to all employees
Tor Goldfield, Senior Director, Internal Communications, Expedia Group
Sarah Tait, Workplace Experience Lead, Lloyds Banking Group
James Hampton, Head of Employee Experience, St Austell Brewery
BRAVER: VIRGIN MONEY'S ALLYSHIP PROGRAMME
CASE STUDY
14.45 Deep Dive Into Virgin Money’s Allyship Programme ‘Braver’
Viv McSweeney, Head of DE&I, Employer Brand & Talent Acquisition, Virgin Money
15.05 Bonus Session; Reserved For Exclusive Conference Partner
WELLBEING, MENTAL HEALTH & WORK-LIFE BALANCE
CRITICAL SAME DAY TAKE AWAYS
DOUBLE PERSPECTIVE
15.35 Prioritise Your Health & Wellbeing Agenda & Boost Personalised Care For Protected, Empowered & Engaged Employees & Supportive Organisational Cultures
- Office politics, financial stress, health worries…how can you create a tailored and personalised wellbeing programme when employees have such varying needs and expectations?
- Work to Live or Live to Work? Evaluate and implement programmes that will benefit employee’s health and wellbeing with meaningful impact and inspire a healthy work-life balance
- Implementing well-being policies and programmes is the first step but how do we encourage and empower employees to actually engage with them to create meaningful personal change?
- Examine winning reward and recognition schemes guaranteed to empower staff, boost morale, and leave employees feeling engaged and valued
15.35 Lorna Gibb, Global Vice President, Nokia
15.55 Jeremy Gautrey-Jones, Assistant Director Employee Experience, RSPCA
EQUALITY, DIVERSITY & INCLUSION
16.15 Truly Embed A Sense Of Inclusion & Belonging Into Your Organisation With Authentic & Employee-Led ED&I Strategies That Support The Varying Needs Of Every Employee
- Embrace your employee listening strategies and feedback systems to create day-to-day approaches that actively embed inclusivity and belonging into organisational culture
- Gain a better organisational understanding of neurodiversity and its complexities and recognise the critical adjustments needed to minimise barriers and challenges and drive employee engagement
- Leverage vital employee resource groups to increase connectivity, collaboration boost engagement in future employee experience strategies
Natasha Whitehurst, Global Inclusion Lead, Rolls-Royce
16.35 Afternoon Refreshment Break With Informal Networking
ENGAGING TOP TALENT & CAREER DEVELOPMENT STRATEGIES
ATTRACT & RETAIN
17.00 Attract & Engage Top Talent & Empower Employees To Kickstart Their Career Development Journey With People-Led Strategies That Boost Engagement & Maximise Retention
- Remain victorious with the war on talent! What steps are you taking to create a positive organisational culture that attracts top talents and keeps employees engaged in the long run?
- With budgets as tight as ever and hybrid working a new reality, how can you protect the importance of L&D with management and continue supporting employees career goals no matter the location and external circumstances
- Evaluate and refresh your pre-hiring strategies to get your employees excited about working for you before they have even signed that dotted line!
- Deep-dive into critical strategies for engaging employees in their future career and current career development to boost employee experiences and maximise long-term retention
Corinne Mills, People Director, Alzheimer’s Society
CHANGE & UNCERTAINITY
TAKE HOME TOOLS TO IMPLEMENT!
17.20 Dealing With Change & Uncertainty
Joss Gill, Head of People Consultancy & Change, Nationwide Building Society
DATA & MEASUREMENT
17.40 Harness New & Effective Data & Measurement Strategies & Translate Findings To Guide Future Decision Making & Policies Surrounding Employee Engagement
- Identify and analyse actionable employee insights to inform and adapt future employee engagement strategies
- Are you utilising all your data? Better leverage available people data to identify correlations and gaps in employee demographics to help leaders make more informed business decisions
- Dial up your listening approaches and feedback surveys to temperature check and maintain engagement through times of adjustment
Rhian Moore, Head of Internal Communications, Great Western Railway (GWR)
18.00 Afternoon Co-Chairs’ Closing Remarks & Official Close of Conference
