32 Cross-Sector HR, Engagement & Comms Professionals Delve Into New Strategies & Insights To Cultivate Purpose, Ownership, Trust, Unity & Motivation In Their Teams & Drive Their Organisations Forward In Hybrid & Flexible Workplaces
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REGISTRATION
08.30 Registration, Informal Networking & GIC Opening Remarks
09.00 Morning Co-Chairs’ Opening Remarks
Joe Malone, Head Of Internal Communications, AXA – Global Healthcare
Nicholas Wardle, Head of Employee Engagement & Communications, One Housing
FLEXIBLE & HYBRID WORKING – MAXIMISE COLLABORATION
09.10 Balance Organisational Goals & Employee Expectations To Optimise Your Physical & Virtual Workplaces & Practices, Fuel Healthy Work Habits & Engaged Productive Teams
- Office, home or a blend… strike an effective balance between employee flexibility and business needs to create new working
models where employees thrive - Maintain motivation, engagement, performance and productivity in long-term WFH employees
- Restructure and optimise your physical office and virtual workspaces with people-centric design to enhance collaboration and keep performance levels consistently high
Becky Craig, Director of Talent, Engagement & Development, Specsavers
Laura Sharrott, HR Director – Group Functions Business Partnering, Specsavers
BONUS SESSION; PRESENTATION BY CONFERENCE PARTNER Moveworks
09.30 Bonus Session; Presentation By Conference Partner Moveworks
DIGITAL CULTURES & VIRTUAL ENGAGEMENT – PANEL DISCUSSION & Q&A
9.45 Deploy Digital Strategies To Maintain Human Connections In A Hybrid World
- Whether colleagues are sitting miles or metres apart, what are emerging tactics that are helping forge a sense of company community, cohesion and bringing hearts and minds together?
- Explore the best digital interfaces to help you deliver efficient collaboration across your teams wherever they are based
- Beyond work: replicate those water-cooler moments in the hybrid working world to cultivate social relationships, boost energy and spark creativity
- Maximise space for informal, peer-to-peer coaching, collaboration and training moments
- Upskill and increase resources for line managers to drive these hubs of interactivity
Varun Nagalia, Global Director – HR Systems & Employee Experience Apps, Unilever
Agustina Garibaldi, Head of HR Iberia & Talent Management Europe, Moët Hennessy Europe
Matthew Cooper, Head of Internal Communications & Engagement, King’s College Hospital NHS Foundation Trust
Andrew Lawson, Head of HR, Shakespeare’s Globe
Dannielle Hunte-Jones, Global Head of Employee Advocacy, bp
Carly Sletten, Head of Marketing, WM Reply
Presentation By Exclusive Conference Partner WM Reply
10.15 Presentation By Exclusive Conference Partner WM Reply
Carly Sletten, Head of Marketing, WM Reply
10.30 Morning Refreshment & Coffee Break With Informal Networking
EMPLOYEE VOICE: MEASURING & RESPONDING – STRATEGIC VALUE
11.00 Tips & Tools To Accurately Understand Employee Engagement Levels, Interpret Data & Inform Future Strategies
- Dial up your listening approach with pulse surveys and temperature checks to maintain agility through times of adjustment
- What are we looking for? Navigate the noise to detect the roots of (de-)motivation and determine the metrics that best tap into engagement to inform those critical next steps
- Benchmark progress and measure success to ensure initiatives are landing with the impact you are looking for
Corinne Mills, Director of People & Organisational Development, Alzheimer’s Society
Bonus Session; Reserved For Exclusive Conference Partner LumApps
11.20 Bonus Session; Reserved For Exclusive Conference Partner
MENTAL HEALTH & WELLBEING – PANEL DISCUSSION & Q&A
11.35 Develop Internal Cultures That Engage Employees During Remote & Hybrid Working To Increase Company Cohesion & Amplify Your Message
- Working from home or hybrid and ensure your comms are driving your organisation to be a cohesive unit?
- Arm employees with the right tools to become brand ambassadors and build corporate reputation through peer-to-peer advocacy
- In times of crisis, which effective methods can be used to keep information flowing to employees quickly and confidently when working across different locations?
James Tomlinson, Director, Public Relations & Employee Communications, Avis Budget Group
Adam Firby, HR Director Western Europe, Molson Coors
Kel Hartman, Chief People Officer, Chipper
Caroline Rowlands, Head of Internal Communications, Welsh Water
Amy Ellis, Head of Internal Communications, phs Group
Matthew Knowles, Head of Employee Communications, Thames Water
Darea Flanagan, Thrive at Work Engagement Manager, West Midlands Combined Authority
Transform the employee experience to thrive in the new world of work
12:15 Transform the employee experience to thrive in the new world of work
- Recognise the role of managers in creating an awesome employee experience
- Seek regular feedback to understand the moments that matter
- Close the feedback loop with personalised action
Kate Pritchard, Head of Engagement & Leadership, Tivian
DIVERSITY & INCLUSION – NEW APPROACHES
12.30 Create Inclusive Cultures To Support Every Employee & Unlock Their Full Potential
- Embrace grass-roots enthusiasm to create day-to-day approaches which actively embed inclusivity into organisational culture
- From training to L&D to talent pipelining: design inclusive career progression with diversity at its heart to enable personal growth and fuel social mobility
- Go beyond tick-boxes for intersectionality with a personal approach that helps people feel seen and valued as individuals
- Leverage employee resource groups to increase connectivity, boost engagement and inform future goals
Lauren Von Stackelberg (she/her), Chief Equity Diversity & Inclusion Officer, Tate & Lyle
12.50 Morning Co-Chairs’ Closing Remarks
13.00 Lunch For Delegates, Speakers & Partners
BREAKOUT DISCUSSIONS
13.30 Informal Breakout Discussions
A) Feedback & Surveys
Helen Card, Head of Civil Service & Cabinet Office Internal Communications, Cabinet Office
B) Sustainability
C) Reward & Recognition
D) Onboarding
E) Peer-To-Peer & Informal Learning
14.00 Afternoon Co-Chairs’ Opening Remarks
Tanya Burak, Director, Internal Communications, Savills plc
Kevin Johnson, Head of Internal Communications, HS2 Ltd
ENGAGING EMPLOYEES THROUGH CHANGE – LATEST TRENDS
14.10 Take The Lead During Constant Change To Maintain Employee Buy-In, Engagement & Cohesion
- In the rapidly-evolving digital, legislative and industrial landscape, capture employee sentiment around changing roles and identify where intervention is required to smooth the transition
- Combat change fatigue and maintain company culture when change becomes a constant during process improvements and restructuring
- Instil a positive mentality around change for colleagues to feel assured and embrace innovation
- Increase colleague involvement in change management to take people on the digital transformation journey with you
Maureen Chambers, Group Head of Internal Communications, William Hill
Donna Dew, UK People Director, William Hill
Presentation By Exclusive Conference Partner Acteon
14.30 Presentation By Exclusive Conference Partner Acteon
ENGAGING OFFLINE WORKERS – NEW INSIGHTS
14.45 Fresh Comms & Engagement Approaches To Drive Interactivity With Offline Colleagues
- Tailor employee-friendly channels and communications to your offline workers to give them the platform and voice they want and need
- What about us? Enhance your employee value proposition and develop flexibility for colleagues in offline settings
- Ignite digital through early adopters and pave the way to participation for slow starters through peer communities and informal learning
- Level the playing field with offline worker visibility and bring your communities closer with a shared trajectory
Suzanne Arnold, Internal Communication Manager, ASDA
A SECRET WEAPON FOR CHANGE
15.05 Storytelling is fast becoming a must-have technique for leaders today. We know it’s important to persuade, influence, share knowledge and bring messages to life, but it’s not always obvious exactly why it’s so powerful.
- Alison Esse, Co-founder and Director of The Storytellers, will explain what it is about a story that is so compelling. She will show why leaders should use it to change mindsets and help build empathy, trust and commitment during times of change, and how storytelling can stimulate an emotional connection in a way that data and statistics simply can’t.
Alison Esse, Co-founder and Director, The Storytellers
15.20 Afternoon Refreshment Break With Informal Networking
LEADERS & MANAGERS
15.50 Promote The Value Of People From The Top & Support Managers With Greater Visibility To Help Their Colleagues Thrive
- Build effective business cases to bring leadership on-board and unlock the productivity of flexible new ways of working
- Reap the rewards of true leadership impact on culture by securing C-suite collaboration for employee engagement sponsorship and authentic comms
- Equip and support middle managers with the tools and ways of thinking they need to be role models and facilitate autonomy throughout your organisation
Katey Howard, HRVP pladis UK & Ireland, pladis Global
ACCESSIBLE LEADERSHIP – CASE STUDY
16.10 Making Leaders More Accessible
CORPORATE VALUES & EMPLOYEE ADVOCACY – PANEL DISCUSSION & Q&A
16.30 Share Clear & Strong Corporate Purpose Which Resonates & Reconnects Employees
- Align your company values to a strong organisational purpose and enable your colleagues to contribute with pride
- The best communications approaches to ensure business values truly resonate with your people and get them on board – living and breathing your vision
- How can you activate these culture champions to drive employee advocacy?
- Boost employer branding with a clear company vision and purpose that ensures employees are bought in from job application to p45
Beth Aarons, Global Director, Dorchester Collection
Madeleine Porter, Head of Internal Communications, Reach plc
Charlotte O’Reilly, Internal Communications Manager, British Red Cross
Justine Stevenson, Head of Internal Communication &, Employee Engagement, AQA
17.00 Afternoon Co-Chairs’ Closing Remarks
Tanya Burak, Director, Internal Communications, Savills plc
Kevin Johnson, Head of Internal Communications, HS2 Ltd
17.10 Official Close Of Conference
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